Returns and exchanges

We accept eligible returns for store credit or exchange only. We do not offer refunds to the original payment method, except where required by law.

You have 14 days after receiving your item to request a return or exchange.

To be eligible, your item must be in the same condition that you received it, unworn or unused, with tags attached, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return or exchange, contact us at orders@cobra.sc. If your request is accepted, we’ll send instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

For any questions about returns or exchanges, contact orders@cobra.sc.

Damages and issues

Please inspect your order upon receipt and contact us immediately if your item is defective, damaged, or incorrect so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Custom products, including special orders and personalized items, and underwear cannot be returned or exchanged.

All sale items are final sale and are not eligible for return, store credit, or exchange.

If you have questions about a specific item, please contact us before purchasing. These exclusions do not affect any rights you may have under applicable law concerning defective, damaged, or incorrect items.

Exchanges

To request an exchange, contact orders@cobra.sc within 14 days of receiving your item and let us know which item or size you would like instead.

Exchanges are subject to availability and approval after we receive and inspect your returned item. If your requested replacement is unavailable, we can issue store credit for an approved return.

Store credit

We will notify you once we’ve received and inspected your return and confirm whether it has been approved.

Approved returns will receive store credit for the purchase price of the returned item, after any discounts applied. Store credit will be issued once your return has been approved.

We do not issue refunds to the original payment method, except where required by law.

PLEASE SEE TERMS AND CONDITIONS FOR MORE INFORMATION.